Mobile App Installation
Step-by-step instructions for installing WorkSnap Pro as a PWA on iPhone, Android, and desktop, plus what the app needs to run and troubleshooting.
At a Glance
- Install WorkSnap Pro as a PWA: works like a native app without app store downloads
- iOS: Open Safari > Share > Add to Home Screen
- Android: Open Chrome > Menu > Add to Home Screen or Install app
- WorkSnap Pro needs an internet connection: there is no offline mode yet
WorkSnap Pro is designed as a job-site ready Progressive Web App (PWA). Install it on your device for the best experience.
You will need an account to sign in after installing; create your free WorkSnap Pro account first if you have not already.
What is a PWA?
A Progressive Web App gives you an app-like experience without downloading from an app store:
- Fast loading - Your browser caches the app's files, so it opens quickly on a normal connection
- Home screen icon - Launch like a native app
- Automatic updates - Updates automatically when you reopen the app with an internet connection
Note: WorkSnap Pro needs an internet connection to load and save your work. Installing it to your home screen changes how the app launches, not what it can do without a signal. Offline access is on our roadmap and is not available yet.
Installing on iOS (iPhone/iPad)
- Open Safari and navigate to WorkSnap Pro
- Tap the Share button (square with arrow)
- Scroll down and tap Add to Home Screen
- Name it "WorkSnap Pro" (or your preference)
- Tap Add
The WorkSnap Pro icon will appear on your home screen.
Note: PWA installation must be done through Safari on iOS. Chrome and other browsers don't support this feature on iOS.
Installing on Android
Using Chrome
- Open Chrome and navigate to WorkSnap Pro
- Tap the three dots menu (top right)
- Tap Add to Home screen or Install app
- Confirm by tapping Add
Using Samsung Internet
- Open the browser and navigate to WorkSnap Pro
- Tap the menu icon
- Select Add page to > Home screen
Installing on Desktop
Chrome
- Navigate to WorkSnap Pro
- Click the install icon in the address bar (or three dots menu)
- Click Install
Edge
- Navigate to WorkSnap Pro
- Click the three dots menu
- Select Apps > Install this site as an app
Safari (macOS)
- Navigate to WorkSnap Pro
- Click File > Add to Dock
Note: This feature requires macOS Sonoma (14.0) or later.
Mobile-Optimized Features
WorkSnap Pro is designed for mobile use:
Quick Actions
- Press and hold an invoice or estimate in a list to open its quick actions
- Large tap targets for easy use
- Bottom navigation for thumb-friendly access
Camera Integration
- Snap photos directly into jobs
- Capture receipts and documents
- Before/during/after photo documentation
Connection Requirements
- WorkSnap Pro loads your invoices, estimates, and customers from the server each time you open it
- Saving a document, uploading a photo, or recording a payment needs a live connection
- If you lose signal on site, finish the document once you are back on Wi-Fi or cell service
Troubleshooting
Installation Option Not Appearing
- Ensure you're using a supported browser (Safari on iOS, Chrome on Android)
- Clear browser cache and try again
- Make sure you're on the main WorkSnap Pro page
App Not Updating
- Close and reopen the app
- Check your internet connection
- Clear the app cache in browser settings
Benefits of the Mobile App
| Feature | Web Browser | Installed PWA |
|---|---|---|
| Home screen access | No | Yes |
| Full-screen mode | No | Yes |
| Works without an internet connection | No | No |
| Quick launch | Type the URL | One tap from home screen |
Previous: Account Setup & Onboarding Next: Creating and Managing Invoices
What Happens Next
- 1WorkSnap Pro icon appears on your home screen
- 2Launch the app and sign in with your account
- 3App updates automatically when you reopen with internet connection
Common Questions
- Why can't I install on iOS from Chrome?
- Apple requires PWA installation through Safari on iOS. Open WorkSnap Pro in Safari, then use Share > Add to Home Screen.
- Does the app work offline?
- No. WorkSnap Pro needs an internet connection to load your data and to save changes, so there is no offline mode today. If you lose signal on a job site, enter the invoice or estimate once you are back on Wi-Fi or cell service. Offline support is on our roadmap.
- How do I update the app?
- PWAs update automatically. Simply close and reopen the app while connected to the internet to get the latest version.
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