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Getting Started

Mobile App Installation

Step-by-step instructions for installing WorkSnap Pro as a PWA on iPhone, Android, and desktop, plus what the app needs to run and troubleshooting.

At a Glance

  • Install WorkSnap Pro as a PWA: works like a native app without app store downloads
  • iOS: Open Safari > Share > Add to Home Screen
  • Android: Open Chrome > Menu > Add to Home Screen or Install app
  • WorkSnap Pro needs an internet connection: there is no offline mode yet

WorkSnap Pro is designed as a job-site ready Progressive Web App (PWA). Install it on your device for the best experience.

You will need an account to sign in after installing; create your free WorkSnap Pro account first if you have not already.

What is a PWA?

A Progressive Web App gives you an app-like experience without downloading from an app store:

  • Fast loading - Your browser caches the app's files, so it opens quickly on a normal connection
  • Home screen icon - Launch like a native app
  • Automatic updates - Updates automatically when you reopen the app with an internet connection

Note: WorkSnap Pro needs an internet connection to load and save your work. Installing it to your home screen changes how the app launches, not what it can do without a signal. Offline access is on our roadmap and is not available yet.

Installing on iOS (iPhone/iPad)

  1. Open Safari and navigate to WorkSnap Pro
  2. Tap the Share button (square with arrow)
  3. Scroll down and tap Add to Home Screen
  4. Name it "WorkSnap Pro" (or your preference)
  5. Tap Add

The WorkSnap Pro icon will appear on your home screen.

Note: PWA installation must be done through Safari on iOS. Chrome and other browsers don't support this feature on iOS.

Installing on Android

Using Chrome

  1. Open Chrome and navigate to WorkSnap Pro
  2. Tap the three dots menu (top right)
  3. Tap Add to Home screen or Install app
  4. Confirm by tapping Add

Using Samsung Internet

  1. Open the browser and navigate to WorkSnap Pro
  2. Tap the menu icon
  3. Select Add page to > Home screen

Installing on Desktop

Chrome

  1. Navigate to WorkSnap Pro
  2. Click the install icon in the address bar (or three dots menu)
  3. Click Install

Edge

  1. Navigate to WorkSnap Pro
  2. Click the three dots menu
  3. Select Apps > Install this site as an app

Safari (macOS)

  1. Navigate to WorkSnap Pro
  2. Click File > Add to Dock

Note: This feature requires macOS Sonoma (14.0) or later.

Mobile-Optimized Features

WorkSnap Pro is designed for mobile use:

Quick Actions

  • Press and hold an invoice or estimate in a list to open its quick actions
  • Large tap targets for easy use
  • Bottom navigation for thumb-friendly access

Camera Integration

  • Snap photos directly into jobs
  • Capture receipts and documents
  • Before/during/after photo documentation

Connection Requirements

  • WorkSnap Pro loads your invoices, estimates, and customers from the server each time you open it
  • Saving a document, uploading a photo, or recording a payment needs a live connection
  • If you lose signal on site, finish the document once you are back on Wi-Fi or cell service

Troubleshooting

Installation Option Not Appearing

  • Ensure you're using a supported browser (Safari on iOS, Chrome on Android)
  • Clear browser cache and try again
  • Make sure you're on the main WorkSnap Pro page

App Not Updating

  • Close and reopen the app
  • Check your internet connection
  • Clear the app cache in browser settings

Benefits of the Mobile App

Feature Web Browser Installed PWA
Home screen access No Yes
Full-screen mode No Yes
Works without an internet connection No No
Quick launch Type the URL One tap from home screen

Previous: Account Setup & Onboarding Next: Creating and Managing Invoices

What Happens Next

  1. 1WorkSnap Pro icon appears on your home screen
  2. 2Launch the app and sign in with your account
  3. 3App updates automatically when you reopen with internet connection

Common Questions

Why can't I install on iOS from Chrome?
Apple requires PWA installation through Safari on iOS. Open WorkSnap Pro in Safari, then use Share > Add to Home Screen.
Does the app work offline?
No. WorkSnap Pro needs an internet connection to load your data and to save changes, so there is no offline mode today. If you lose signal on a job site, enter the invoice or estimate once you are back on Wi-Fi or cell service. Offline support is on our roadmap.
How do I update the app?
PWAs update automatically. Simply close and reopen the app while connected to the internet to get the latest version.

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