Getting Paid Online
Connect Stripe, PayPal, or Square so customers can pay invoices online, compare typical processing fees, and learn when funds reach your bank account.
At a Glance
- Connect Stripe, PayPal, or Square in Settings > Integrations > Payments
- Customers pay invoices online via a Pay Now link in their email
- Funds deposit to your bank automatically (timing varies by processor)
Accept online payments with integrated payment processors in WorkSnap Pro.
Supported Payment Processors
WorkSnap Pro integrates with multiple payment processors:
| Processor | Payment Methods | Typical Fees (example) |
|---|---|---|
| Stripe | Credit/Debit, ACH Bank Transfer | ~2.9% + $0.30 per transaction |
| PayPal | PayPal Balance, Cards, Venmo | ~2.9% + $0.30 per transaction |
| Square | Credit/Debit Cards | Fees set by Square; depend on your account and payment method. See Square's current pricing. |
Note: These are example rates only. Actual fees vary by region, account type, and agreement. Check each provider's current pricing.
Payment processors are one part of the connected tools available; view the full list of integrations to see what else WorkSnap Pro works with.
Setting Up Stripe
Stripe is the recommended payment processor for most businesses.
Connecting Stripe
- Go to Settings > Integrations > Payments
- Click Connect Stripe
- Sign in to your Stripe account (or create one)
- Authorize WorkSnap Pro
- Stripe is now connected
Stripe Features
- Credit and debit card payments
- ACH bank transfers (lower fees)
- Automatic fraud protection
- PCI-compliant processing
- Direct deposits to your bank
ACH Bank Transfers
For larger payments, ACH offers lower fees:
- Customer enters bank account info
- Verification may take 1-2 days
- Funds transfer to your account
- Fees typically ~0.8% (capped)
Setting Up PayPal
PayPal is familiar to many customers.
Connecting PayPal
- Go to Settings > Integrations > Payments
- Click Connect PayPal
- Sign in to your PayPal Business account
- Authorize the connection
- PayPal is now connected
PayPal Features
- PayPal balance payments
- Credit/debit card via PayPal
- Venmo payments (where available)
- Buyer protection for customers
Setting Up Square
Square integrates easily with WorkSnap Pro.
Connecting Square
- Go to Settings > Integrations > Payments
- Click Connect Square
- Sign in to your Square account
- Authorize WorkSnap Pro
- Square is now connected
Square Features
- Card payments online
- Consistent pricing
- Fast deposits available
- Integration with Square hardware (if used)
Customer Payment Experience
When a customer pays your invoice:
- Opens invoice via email link
- Clicks Pay Now
- Chooses payment method
- Enters payment details
- Confirms payment
- Receives confirmation email
Payment Methods Shown
Customers see options based on your connected processors:
- Card - If Stripe or Square connected
- Bank Transfer - If Stripe ACH enabled
- PayPal - If PayPal connected
Multiple Processors
You can connect multiple processors:
- Customers choose their preferred method
- Funds go to respective processor accounts
- Track payments by processor in reports
Payment Security
Payments are processed securely through your connected payment providers:
| Feature | How It Works |
|---|---|
| PCI-compliant processing | Card data handled by Stripe/PayPal/Square's PCI-certified infrastructure |
| SSL Encryption | All data encrypted in transit |
| No card storage | WorkSnap Pro does not store full card numbers |
| Fraud detection | Built into each payment processor |
Receiving Funds
Stripe
- Daily automatic transfers (after initial period)
- Funds arrive in 2 business days
- Instant deposits available (for a fee)
PayPal
- Funds available in PayPal balance immediately
- Transfer to bank: 1-3 business days
- Instant transfer available (for a fee)
Square
- Deposits next business day
- Instant deposits available (for a fee)
- Funds go to linked bank account
Managing Connections
Viewing Connection Status
- Go to Settings > Integrations > Payments
- See connected processors and status
- View connection details
Disconnecting a Processor
- Go to payment settings
- Find the processor
- Click Disconnect
- Confirm disconnection
Note: Disconnecting doesn't affect past payments, but customers won't be able to use that method for future payments.
Best Practices
- Connect multiple processors - Give customers options
- Enable ACH - Lower fees for large payments
- Check deposits - Monitor that funds arrive
- Update banking info - Keep processor accounts current
- Review fees - Understand costs per transaction
Troubleshooting
Payment Failed
- Customer should verify card details
- Check card hasn't expired
- Ensure sufficient funds
- Try different payment method
Funds Not Received
- Check processor dashboard for holds
- Verify bank account is linked
- Contact processor support
Customer Charged but Invoice Shows Unpaid
- Allow a few minutes for the payment to sync
- Verify the payment in your processor's dashboard (Stripe, PayPal, or Square)
- If confirmed but still not showing, record a manual payment with the processor's transaction ID as reference
- If uncertain, contact support before manually marking as paid (to avoid double-counting)
New to WorkSnap Pro? Create a free account to connect a processor and send your first payable invoice.
Previous: Change Orders Next: Payment Schedules & Milestones
What Happens Next
- 1Send an invoice: customers see a Pay Now button in their email
- 2Payment is recorded automatically and invoice status updates to Paid
- 3Check your processor dashboard or Reports for deposit details
Common Questions
- Which payment processor should I use?
- Stripe is recommended for most businesses. It supports cards and ACH bank transfers with competitive fees. You can connect multiple processors to give customers options.
- When will I receive my money?
- Stripe: 2 business days. PayPal: immediately to balance, 1-3 days to bank. Square: next business day. Instant deposits are available for a fee.
- Are online payments secure?
- Yes. Card data is handled by the processor's PCI-certified infrastructure. WorkSnap Pro never stores full card numbers.
- Can customers pay with ACH bank transfer?
- Yes, if you have Stripe connected and ACH enabled. ACH typically has lower fees (~0.8% capped) but takes 1-2 days to verify.
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